Terms of Service

By creating an account, accessing, or using the Service in any manner, you agree to be bound by this Agreement. If you do not agree to all terms, you must not access or use the Service. Your continued use of the Service following any modification to these Terms constitutes acceptance of the modified Terms.

You must be at least 13 years of age to use the Service. If you are between 13 and 18 years of age, you may only use the Service with the express consent and active supervision of a parent or legal guardian, who agrees to be bound by this Agreement on your behalf. By using the Service, you represent and warrant that you meet the applicable age requirement. We reserve the right to terminate accounts we have reason to believe are held by users who do not meet the age requirement.

If you are using the Service on behalf of a business, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to this Agreement, and “you” as used herein refers to both you individually and to that entity.

The Service is intended for use in the United States. We make no representation that the Service is appropriate or available in other locations. Users accessing the Service from outside the United States do so at their own risk and are responsible for compliance with applicable local laws.

To access certain features, you must create an account. You agree to provide accurate, complete, and current information during registration and to keep that information updated. Providing false or misleading information is grounds for immediate account termination.

You are solely responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to: (a) use a strong, unique password; (b) not share your credentials with any third party; (c) notify us immediately at support@trucktracker.app of any unauthorized use of your account or any other security breach. We will not be liable for any loss resulting from unauthorized use of your account when such use results from your failure to maintain adequate credential security.

Each person may maintain only one personal account. Creating multiple accounts to circumvent restrictions, bans, or limitations is prohibited.

Subject to your compliance with this Agreement, TruckTracker grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal, non-commercial purposes.

To display nearby trucks, the Service requests access to your device's location. Granting location access is optional but required for proximity-based features. Location data is used solely as described in our Privacy Policy and is not sold to third parties.

Truck location data is provided on an “as-is” basis and may be inaccurate, stale, or incomplete. We make no guarantee that a truck marked as “Live” will be present at the displayed location when you arrive. Trucks may move, close early, or experience technical issues that prevent location updates. TruckTracker is not liable for any costs, losses, or inconvenience arising from inaccurate location data.

Favorites and saved trucks are stored for your convenience. We reserve the right to remove trucks from the platform at any time, which may result in removal from your favorites without notice.

Food truck Owners must submit a registration application that is subject to review and approval by TruckTracker. We reserve the right to approve or reject any application in our sole discretion, without obligation to provide reasons. Approval of a registration does not constitute our endorsement of the Owner's business, products, or compliance with applicable law.

By registering as an Owner, you represent, warrant, and covenant that:

• You hold all licenses, permits, certifications, and approvals required by applicable federal, state, county, and municipal law to operate a mobile food vending business at every location where you operate;
• You comply with all applicable food safety, health, and sanitation regulations;
• You will promptly update your registration if you lose, have suspended, or fail to renew any required permit or license;
• You will immediately cease broadcasting your location through the Service if you cease to hold required operating permits.

TruckTracker does not verify permits. You are solely responsible for maintaining legal compliance. TruckTracker assumes no responsibility for your compliance with applicable law and will not be liable to you or any third party for your failure to comply.

You are solely responsible for the accuracy, completeness, and legality of all Owner Content you publish, including location data, menu items, prices, hours, and photographs. You agree not to publish false, misleading, or deceptive information. We may remove any Owner Content we determine, in our sole discretion, to be inaccurate, misleading, or in violation of this Agreement.

When you initiate a live session, your GPS coordinates are publicly broadcast to all Service users in real time. You acknowledge that your precise location will be visible to the general public, including unauthenticated users, for the duration of your live session. You assume all risks associated with publicly disclosing your location, including but not limited to physical safety risks. TruckTracker shall not be liable for any harm arising from your decision to broadcast your location.

You agree to: (a) only activate a live session when you are physically present and open for business at the broadcast location; (b) promptly end your live session when you cease operations or move your location; (c) not broadcast misleading or inaccurate location information. Repeated failure to maintain location accuracy may result in suspension or termination of your Owner account.

By uploading photographs to the Service, you represent that: (a) you own the photographs or have all necessary rights to use and share them; (b) the photographs accurately depict your food truck, food items, or business; and (c) the photographs do not depict any person who has not consented to their image being shared publicly. You grant TruckTracker the license described in Section 9.

We may suspend or terminate an Owner account if: (a) we receive credible reports of permit violations; (b) the Owner repeatedly publishes false location data; (c) the Owner violates any provision of this Agreement; (d) we determine that continued operation poses a risk to users or the platform. We will endeavor to provide advance notice of suspension where practicable, but reserve the right to suspend without notice where we determine there is an immediate risk.

The Service and all of its components — including but not limited to the Platform, software, code, user interface, design, graphics, logos, trademarks, service marks, trade names, and compilation of Content — are the exclusive property of TruckTracker or our licensors and are protected by applicable intellectual property laws, including U.S. copyright, trademark, and trade secret law. All rights not expressly granted in this Agreement are reserved by TruckTracker.

If you submit ideas, suggestions, or feedback about the Service (“Feedback”), you hereby assign to TruckTracker all rights, title, and interest in and to such Feedback, and we may use it without restriction or compensation to you.

Before initiating any formal dispute proceeding, you agree to contact us at legal@trucktracker.app describing your dispute in detail and allowing us 30 days to attempt to resolve it informally.

If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement or the Service that cannot be resolved by negotiation shall be submitted to binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules or Commercial Arbitration Rules, as applicable. Arbitration shall be conducted by a single neutral arbitrator. The place of arbitration shall be Denver, Colorado, unless the parties agree otherwise. The arbitrator shall apply Colorado substantive law. Judgment on the award may be entered in any court having jurisdiction.

YOU AND TRUCKTRACKER EACH WAIVE THE RIGHT TO PARTICIPATE IN CLASS ACTIONS, CLASS ARBITRATIONS, OR REPRESENTATIVE PROCEEDINGS. ALL DISPUTES MUST BE BROUGHT IN AN INDIVIDUAL CAPACITY. YOU MAY NOT CONSOLIDATE YOUR CLAIM WITH ANY OTHER PERSON'S CLAIM.

Notwithstanding Section 13.2, either party may bring qualifying individual claims in small claims court in Denver County, Colorado, or in the county where you reside, if the claim qualifies.

You may opt out of the arbitration agreement and class action waiver by sending written notice to legal@trucktracker.app within 30 days of first accepting these Terms. Your notice must include your full name, email address, and a clear statement that you are opting out of arbitration. Opting out does not affect any other provision of these Terms.

This Agreement and any dispute arising hereunder (to the extent not subject to arbitration) shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict-of-law principles. Subject to the arbitration provisions above, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Denver County, Colorado.

You may terminate your account at any time by deleting it through the app or contacting support@trucktracker.app. Termination does not entitle you to any refund.

We may suspend or terminate your access to the Service, with or without notice, for any reason, including but not limited to: (a) your violation of this Agreement; (b) conduct that we determine, in our sole discretion, is harmful to other users, third parties, or our business interests; (c) extended inactivity; or (d) cessation of the Service. We reserve the right to permanently ban any user who engages in fraudulent, abusive, or illegal behavior.

Upon termination: (a) your license to use the Service immediately ceases; (b) we may delete your account and Content in accordance with our data retention policy; (c) Sections 7, 9, 10, 11, 12, 13, 14.3, and 15 survive termination. Termination does not limit any other rights or remedies available to us.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by email or prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date constitutes acceptance. If you do not agree to the updated Terms, you must stop using the Service and delete your account.

This Agreement, together with the Privacy Policy and any other policies or guidelines incorporated by reference, constitutes the entire agreement between you and TruckTracker with respect to the Service and supersedes all prior agreements, representations, warranties, and understandings.

If any provision of this Agreement is held invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

Our failure to enforce any provision of this Agreement shall not constitute a waiver of our right to enforce that or any other provision in the future.

You may not assign or transfer this Agreement or any of your rights or obligations under it without our prior written consent. We may freely assign this Agreement, including in connection with a merger, acquisition, or sale of assets.

TruckTracker will not be liable for any delay or failure to perform resulting from circumstances beyond our reasonable control, including natural disasters, acts of government, labor disputes, internet outages, or cyberattacks.

This Agreement does not create any third-party beneficiary rights. Only you and TruckTracker (and our permitted successors and assigns) have rights under this Agreement.

By using the Service, you consent to receive electronic communications from TruckTracker, including notices, agreements, and disclosures. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

TruckTracker
Colorado, United States
General: hello@trucktracker.app
Legal: legal@trucktracker.app
Support: support@trucktracker.app